FAQ

Can I place a bulk order? Do I get a discount?

Yes, and yes! If you purchase more than 50 units (Tubes & Straps) then you will receive a discount on the unit price. The more you buy, the cheaper each pack becomes! When you click on the Cart to pay, the discount will be calculated for you.

Can I order 50 units for my retail shop?

Yes you can. Create an account in the Bulk School Orders page and you will receive a healthy discount when you checkout.

How do I create an Account?

When you checkout in the Cart, you will be asked if you want to create an account. Complete the prompts and then you can re-order again anytime.

Do Vizymates come in any other colours?

Right now, our unique product comes in fluoro yellow as it stands out (and that’s the purpose of the product!).  If you have a specific colour that you’d like then please contact us!  We always welcome your feedback.

Can I put my Vizymates Tubes & Straps in the washing machine?

Yes, you can as long as you use a cold wash and gentle detergent.  Vizymates should NOT be put in the clothes dryer or dry-cleaned.

Will you post overseas?

Yes, we will post overseas.  Tell us where you would like your Vizymate pack to go, and we’ll give you a fixed quote for postage. Email us at [email protected]

How much is postage in Australia?

Postage is $8.00 within Australia per pack (correct at June 2020).  Postage is FREE if you order more than 2 packs (bulk orders excluded).

When will I get my order delivered to me?

If you are in Australia and are ordering directly online through this site, your order should arrive within 7 days after we receive your payment.

How can I pay?

You can pay via Credit Card or by PayPal.